Question 1

I have some uncertainty about leaving my children with someone I don't know, wouldn't you?"

Accepted Answer

Yes, many parents have these feelings when they leave their children with a sitter  for the first few times, they don't initially know or feel comfortable and then afterwards wonder what they were concerned about!  They love us and call on us at every engagement. This is the Little Einstein's team love!

We can also conduct an initial short video call so your children can meet with the sitter prior to the actual appointment in some of these case and in many cases, we have the sitter arrive early so the children can connect with the sitter.

You wouldn't be the first or last to have felt this when leaving your children at a playgroup, nursery or daycare centre. Our sitters have chosen to work with children because they enjoy it and you'll find that they are quick to put you and your family at ease. What Little Einstein's families have found is that their family soon gets to know a small group of sitters from their area.

Please try our service and we'd be happy to help you!  We care and we are also parents of two kids, so we have been through this journey.

Question 2

Is Little Einstein's Nanny Agency a real business?

Accepted Answer

Rest assured, we are a genuine and legitimate family-owned local business. We operate in the United States helping families secure trusted and vetted childcare. Please check out our Google reviews and review our social media channels located right below our logo.  We have been rated by 42 families on Facebook with a rating of 4.8/5  and also have another 70+ reviews on Google that can be viewed on our website. This will give you a genuine idea that we are a long-standing and reputable business with a client list of over 2000 + families. We serve both Canada and the U.S. childcare markets.

Once you have had a chance to look through this, take a look at our website and try calling one of our phone numbers, we always try to respond to requests as quickly as humanly possible, Sam and Melissa work to help one another and we are here to help you as best we can. We care about our families passionately and we are not here to just earn a buck!  We love children and want to provide our families the best opportunities and experience possible.

Try sending us an email at info@skbabysitters.com or contact us via the website or chat function and indicate you would like to talk to someone! We will call you! We want to make you our raving fans!

As a family, this business has been built on hard work, tears, fear, love and most of all courage and love from our two kids!

We would love the opportunity to first earn your trust. We cannot do this if you do not try our service. So, please, if you are new to us, we recommend you get our 7 day Guest Pass and check out our service, if you like what you see, we encourage you to join our ever increasingly growing family of 2000 + families and friends.

Love,

Sam and Zef

P.S As a small business, we are operating out of a smaller home office to keep costs down and to ensure our members get the best bang for their buck!  We consider ourselves an industry disruptor and so since the pandemic we have implemented new ways of doing work. The pandemic was an eye-opener for our business and we love to be different!

Thanks for taking time to read this, we value your feedback and opinion.

Question 3

Why should I trust a Little Einstein's sitter or nanny?

Accepted Answer

We take great pride in ensuring our sitters are pre-screened and vetted. We have a personal one-on-one interview with all potential sitters and nannies and only select a handful of individuals to be on our team. The selection process is lengthy and involves a reference checks with 3 professional references and a 7 point detailed candidate screening. Our reference checks are an industry standard in U.S and Canada. We have a unique way of reviewing a candidates history, background and experience. In the U.S., we do a thorough background check with a 7 year national criminal history check.

We also select individuals with a passion and long-standing experience in the childcare industry.

We ensure they are CPR certified and have First Aid certification. We also request them to provide a recent criminal background check with the vulnerable sector.  We have a far more intensive and rigorous selection and background check process, unlike other agencies.

Question 4

Daycare is cheaper and so why should I hire a Sitter/Nanny anyway?

Accepted Answer

While daycare is often a cheaper option, it is not always the best. It is important to evaluate the needs of your family and children to decide the best choice. Sitter/Nannies provide an up close and personal care you cannot find in daycare. They are tuned in to your family's specific needs.

Furthermore, unlike Sitters, Nannies provide light housekeeping (pertaining to the children), provide transportation, and ensure your child is receiving care tailored to their needs. Nanny schedules are often more flexible than daycare hours.

Question 5

What are the benefits of working with a nanny agency?

Accepted Answer

Why Little Einstein's Nanny Agency and not Facebook? 
 
An agency will do a lot of the heavy lifting that busy parents may not have the time to do. Screening only qualified applicants, a good agency will be sure to only send you the best from their applicant pool to interview, saving you time and energy. Doesn't work out with the placement? Most agencies have a policy for sending a replacement nanny. Agencies often also offer continuing education and networking opportunities for their nannies, meaning that your nanny is more apt to be energized and updated on new trends and developments in childcare all year long.

Many nannies want to work with Little Einstein's, however, not everyone meets the requirements and standards we have in place, just to give you an idea, we typically have a success ratio of hiring 1 candidate to every 8 potential candidates selected, so we are extremely selective to make sure we match the personality, skills, attributes, qualifications of the candidate to the needs of our family. We also do not rush or force this process. Safety of our first and foremost priority.

We are here to add value and build life-long relationships with our families.

Question 6

There are so many services which should I pick?

Accepted Answer

Excellent question.  Here's a quick summary of what you really need to know....

Individuals:

1. If you are new and just want to try our service, get the Guest Pass and complete your booking online.

2. Sitter service (Babysitting Services) are On-Call Sitter, Shift/Rotational Work - Sitter and Overnight Sitter - these are all sitter services providing short term care.  This service is on-demand and you can get a discounted hourly rate if you sign up for a membership with us!

3. Nannies services- if it says "Nannies" - Here we have: Full-time Nannies, Newborn Nannies, Travel/Summer Nannies and Educational/Language Nannies. This is also where you will have to fill out an application with your family and children's details (all these services require an in-take form) and the information you provide will help us better serve you and can lead to a more meaningful conversation with you.  We require additional information so we can find you the RIGHT match for your family. This also is a more involved process and we like to chat with you before completing this request.

4.  Before and After School Care and Household Managers are a variation of the Nannies but also require filling an intake form so we can better staff your request and do the hiring. The website will provide additional information.

Business or Non-Profit

Group Care: Contact us for your wedding, event and conference venue childcare assistance. 
Corporate Care: Contact us on how we can help your organization become the employer of choice in Saskatchewan and Canada (overall) by providing affordable childcare services through our agency. 
Non-Profit/Religious Care - Contact us and become our preferred vendor. We want to make your events extra special by providing an exclusive and seamless experience for families, increasing stakeholder participation and engagement.  
Hotel Care - If you are visiting Saskatchewan for 7 days or less, the Guest Pass for $20 is your best bet to use our services and enjoy eternal freedom while you take care of personal and family business.

Question 7

Can I book 24/7?

Accepted Answer

Yes, we are open to serve your family 24/7. We can work overnights, early mornings and everything in between. We are open 365 days a year and are always available to help our families.

Question 8

How do I choose the right nanny agency?

Accepted Answer

Finding the right nanny agency can seem daunting, but this process does not have to be awkward or weird. Identify your family's priorities and needs, then find an agency that can meet those requirements. With the money you'll be spending to work with an agency, make sure you feel you can have an open and honest conversation with your agency's representative. Do they seem to understand you? Are they pleasant and professional? Find out how long have they been in business. Ask friends for suggestions and read reviews online. Find out what their policies and fees are. What are their ongoing training and resource offerings? A great agency will go above and beyond to explain to you how they plan to put your family's needs front and center.

Question 9

I want to get a membership but I need it to start on a specific month?

Accepted Answer

Within all our monthly memberships, you can now select your plan start date. You will be billed for the month and we highly encourage you to pick the 1st of the month as your plan start date.

This is a new feature we have introduced in 2024 to provide our families flexibility in starting their sitter membership with us!

Question 10

Are all your sitters vetted and screened?

Accepted Answer

Yes, all our sitters are vetted and screened.

Question 11

Can I have the same sitter each time I book?

Accepted Answer

Wherever possible your bookings will be offered first to your preferred sitter (you can let us know who your top 3 favourite sitters are). One of the strengths of Little Einstein's is that we will always endeavor to find you an experienced and reliable sitter, local to you.

Many of our sitters have personal commitments to their own families and may not always be possible to supply the same sitter on every occasion. We try and keep consistent sitters as it builds engagement and familiarity with children but we always have to be realistic at the same time. In practice, families find that they get to know two or three local sitters who cover most of their bookings. We'll send you an email as soon as we've filled any bookings your assigned sitter.

Question 12

How much notice do you need if I want to book a sitter? How do I know who will come home?

Accepted Answer

We'll always try to meet last minute needs - even if we're given as little as 2 hours' notice. However, thankfully, most bookings are made with three or more days notice and we're quite happy to take your bookings ahead of time. The more notice you give us the better your chance of booking your preferred sitter before someone else does. As soon as we've filled your booking, we will send you a confirmation email with a profile of your sitter.  This increases trust and confidence in our service while keeping our families and their loved ones', safe.

Question 13

What does the sitter do after my child goes to bed?

Accepted Answer

Our sitters are willing to do light housekeeping and light meal preps after your child goes to bed. Light housekeeping can include, folding laundry, towels or loading up the dishwasher. Our sitters will always clean up after themselves and make sure to leave a clean and organized home when you arrive. We do have to clarify that this is light housekeeping only and we have a strict policy on protecting our team on what constitutes as light housekeeping. If you have other tasks, it is best to clear with us before using our service.

Please note: Sitters primary responsibility is towards your children and ensuring that they have cleaned up after themselves and the children.

All our sitters arrive 10 - 15 minutes prior to their job start time on their first visit with your family. During this time, please let them know what duties you would like them to do.

Question 14

What is Little Einstein's cancellation and or booking modification policy?

Accepted Answer

For members, your cancellation fee is waived based on your membership tier.  You do not pay anything extra for cancelling a reservation with us, because this is an exclusive perk afforded to you for being a member with us! We want to give you the flexibility to cancel because we all know life happens.

However, we also monitor and assess requests that always result in last minute cancellations and modifications, if this is impacting our ability to serve other families, we will be sure to connect with you and share our concerns.

For non-members, if the reservation is canceled or modified with less than the required 24 hours or 72 hours notice, then the minimum 3 hours, will be invoiced. Cancellations and modifications can be made via email to info@skbabysitters.com or by texting the appropriate numbers listed.

Question 15

What's the difference between a sitter and a nanny?

Accepted Answer

There is a difference between a nanny and a sitter. While both play a role in supervising and caring for children when parents are away, a nanny is a daily fixture. Nannies will provide housework and are very involved in the children’s lives.

Sitters are short-term caretakers who are typically hired to watch the children for a set period. Sitters often stay with children while their parents go on a date, or meet the children after-school if the parent has an appointment.

Question 16

Is there a maximum number of children per sitter?

Accepted Answer

There are limits as to what we consider safe. Under usual circumstances, if there are more than 3 children under three years of age OR more than 4 children in total, a second sitter is required.

We take child to sitter ratio very seriously as it impacts care and safety of our children.

Question 17

How much do you charge per hour?

Accepted Answer

Our standard sitter rate with an active membership (required) starts anywhere from $22/hr - $25/hr. The hourly rate depends on the education and experience of the sitter assigned to your family.

If you do not have a membership, you can purchase our guest pass that gives you trial access to our services for seven days for $20. The hourly rate is what you will pay in addition to the $20 membership. This is an affordable way to give our services a shot and see if we can help your family. If you have any questions, we are here to help!

Question 18

I live in small town, city in Texas will you provide childcare where I live?

Accepted Answer

Yes, we service a number of areas in and out of Texas, please look at our service locations on our website and connect with us. We are excited to learn about your childcare needs and help you find a good sitter/nanny match or assist you with your household domestic staffing needs.

If you reside outside of Texas, we can connect with you and assess your needs before we can service your request. We take childcare requests seriously.  So, if we have sitters in your area or have our expert staff who are in a similar childcare coverage area, we can try and connect you to them.

Looking forward to hearing from you!

Question 19

Do I need to purchase a membership?

Accepted Answer

Yes, to continue booking with us; you will either need to purchase a membership or a day pass.

Question 20

What basic qualifications should a nanny have?

Accepted Answer

This decision is completely yours and depends on what you value the most. At Little Einstein's Nanny Agency, nannies usually hold a degree and often have a minimum one year or more of College or University. They possess First Aid, and CPR certification and have gone through our internal training. But ultimately, it is you (our client) who decides which qualifications are most important for your childcare provider. Most nannies will also have significant childcare experience under their belt. Little Einstein's Nanny Agency screens nannies based on a comprehensive process and profile to ensure suitable candidates are available. Our screening is highly intensive, detailed and we select and recruit the best candidates to match our families needs.

Question 21

I am an existing member, how do I book?

Accepted Answer

visit littleeinsteins.enginehire.io/login/89 and use your email address as your user name. If you have forgotten your password, please click on forgot password button on the above link.

Question 22

I am a new client, where do I go?

Accepted Answer

Click on New client tab above to be directed to the memberships page OR click here
https://littleeinsteins.enginehire.io/application-form/89/1270

LITTLE EINSTEIN'S

Contact Us:
Call/Text

+ 1 (346) 525-7153 (Houston & Greater Houston surrounding communities)

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